General terms

Access to StartTopBiz services is available to individuals and entities legally permitted to receive business advisory and formation assistance in Malaysia. Use must comply with applicable local laws and these Terms.

You must be at least 18 years old and have legal capacity under Malaysian law to form contracts and manage business affairs to register for an account or use paid services.

You agree not to use StartTopBiz for unlawful purposes, including but not limited to activities that would violate Malaysian statutes, infringe third-party rights, or facilitate fraud or funds laundering.

Some services may be restricted in certain jurisdictions due to local regulations. It is your responsibility to ensure compliance with any geographic limitations before using StartTopBiz services.

When you create an account with StartTopBiz, you accept responsibility for maintaining accurate information and protecting your credentials. Account access authorizes actions taken under that account until access is revoked.

Provide truthful and current information when registering and during use. Inaccurate or misleading data that affects service delivery must be corrected promptly to avoid errors in filings or advice.

Protect your login credentials and use strong, unique passwords. Notify StartTopBiz immediately if you suspect unauthorized access. We implement technical safeguards, but account security also depends on your practices.

Accounts are personal and non-transferable unless explicitly permitted in writing by StartTopBiz. Selling or assigning an account is prohibited without prior authorization.

If you believe your account has been compromised, contact StartTopBiz immediately at +60129166700 and via [email protected]. Include relevant details so we can act quickly to secure the account and advise on next steps.

StartTopBiz may suspend or restrict accounts that violate these Terms, pose security risks, or require verification. Suspension may be necessary to protect users or comply with legal obligations.

StartTopBiz offers advisory content, document templates, formation filing assistance, and referrals to local professionals to support business startup and legal formation in Malaysia. Services are informational and assistive; clients remain responsible for final decisions and compliance.

We may change, add, or remove features and services. Material changes will be communicated via our website or direct notice where contact information is available. Continued use after changes signifies acceptance of those changes.

Services are provided subject to availability. Technical maintenance, third-party outages, or regulatory changes may affect service accessibility. We aim to minimize disruption and will provide notice of planned outages when feasible.

Users must follow standards designed to keep StartTopBiz safe and professional. The following are examples of prohibited activities.

• Submitting false, fraudulent, or misleading business information.
• Using the service to harass, defame, or infringe the rights of others.
• Attempting to access or interfere with other users’ accounts or StartTopBiz systems.
• Uploading malware, spam, or content that violates laws or third-party rights.
• Circumventing security features or attempting to reverse-engineer StartTopBiz software.
• Using the platform to facilitate illegal business schemes, including funds laundering.
• Misrepresenting affiliation with StartTopBiz or impersonating staff or representatives.

Content you submit to StartTopBiz, such as business descriptions, documents, or comments, is your responsibility. Ensure you have rights to any content you provide.

You retain ownership of your user-generated content unless you transfer rights to a third party. By submitting content, you represent that you have the authority to share it.

By uploading content to StartTopBiz, you grant StartTopBiz a non-exclusive, worldwide, royalty-free license to use, store, and transmit that content as necessary to provide services and comply with legal obligations.

You are solely responsible for the legality, accuracy, and completeness of content you submit. StartTopBiz is not responsible for user content and may remove material that breaches these Terms or applicable law.

If content violates policy or applicable law, we may remove or restrict access to it. Requests for removal should include sufficient detail for identification and will be reviewed in accordance with applicable procedures.

StartTopBiz and its licensors retain rights to activity, software, designs, and proprietary materials presented on the site. Unauthorized use of our intellectual property is prohibited and may result in legal action.

• Do not copy, modify, or distribute StartTopBiz copyrighted materials without permission.
• Do not use StartTopBiz activity or logos in a way that suggests endorsement without prior consent.
• Respect third-party intellectual property rights when uploading or sharing content through the platform.

Certain StartTopBiz services require payment. Paid services may include bespoke formation assistance, document filings, or coordinator services with local partners. Fees are described at the point of purchase.

Prices listed are in local currency and may exclude third-party filing fees or taxes. StartTopBiz strives for transparent pricing; any additional mandatory costs will be disclosed before you complete a purchase.

Payments are processed through reputable third-party payment providers. By making a payment you authorize the provider to charge your chosen payment method and acknowledge their terms.

Subscription services, where offered, bill at the intervals specified during sign-up. You may cancel recurring subscriptions according to the cancellation policy in your account settings.

Refunds for paid services are evaluated on a case-by-case basis and depend on the type of service and the stage of delivery. Requests for refunds should be submitted promptly with supporting details.

You may cancel services per the cancellation terms applicable to the product. Cancellation may not entitle you to a full refund if work has commenced or third-party fees have been incurred.

You are responsible for any taxes, duties, or levies applicable to transactions. StartTopBiz may collect taxes where required by law and will indicate applicable charges at checkout.

StartTopBiz may update pricing and fees. Changes to subscription pricing will be communicated in advance when feasible; continued use after notice indicates acceptance of new pricing.

Failure to pay for services may lead to suspension of access, delayed filings, or termination of services. Outstanding balances may be pursued through collection procedures consistent with applicable law.

Content on StartTopBiz is for informational purposes and does not replace professional legal, tax, or accounting advice. For specific legal or regulatory decisions, consult a qualified professional licensed in Malaysia.

To the extent permitted by law, StartTopBiz and its affiliates are not liable for indirect, incidental, special, or consequential damages arising from use of the site or reliance on its content. Liability for direct damages is subject to applicable statutory limits.

StartTopBiz may engage third-party providers for payment processing, filings, or specialist services. Use of third-party services is subject to their terms, and StartTopBiz is not responsible for their actions or omissions.

StartTopBiz may terminate or suspend access to services for violation of Terms, non-payment, or legal reasons. Users may also close their accounts following the account closure procedures.

Upon termination, access to certain account data and services will be restricted. We may retain necessary records for legal, tax, or compliance purposes as required by law.

StartTopBiz handles personal data in accordance with its Privacy Policy. By using the services you consent to the collection, storage, and use of personal data as set out in that policy and in compliance with applicable Malaysian data protection laws.

Notices relating to these Terms may be delivered via email, postal mail to Jalan SS2/63, SS 2, 47400 Petaling Jaya, Selangor, Malaysia, or posted on StartTopBiz.info. You agree that electronic communications satisfy legal notice requirements.

We may amend these Terms. Material changes will be posted with an updated effective date and, where appropriate, notified to registered users. Continued use after changes constitutes acceptance of the updated Terms.

These Terms are governed by the laws of Malaysia. Any disputes arising under or related to these Terms will be resolved in the courts of Malaysia, subject to applicable procedural rules.

In the event of a dispute, parties should attempt to resolve issues through good faith discussions. If unresolved, disputes will be handled through the Malaysian judicial process unless another method is mutually agreed in writing.